Features
AI is not bolted on. AI is the platform. Every Conestia module either generates intelligence, consumes it, or both — from catalog enrichment, through Tandem assisted shopping, to board-level governance.
The single source of product truth.
Multi-brand product information with a base schema plus tenant-specific custom attributes — gemstone, karat, collection, occasion. AI writes 150-word luxury descriptions, classifies five style axes, scores image quality and maps imports automatically.
Three algorithm families. One personalization engine.
Similar, complementary and persona-driven recommendations powered by vector geometry — wired into product pages, listings, cart cross-sell, email and Tandem. Merchandisers tune weights side-by-side; AI explains why each set surfaced.
One profile. Every channel. Every brand.
A single high-dimensional preference vector per customer — built from web, boutique, events and campaigns. AI personas, churn risk, behavioral segments and cross-brand activity surface in one Customer 360 view.
Three modes of assisted shopping. Crown jewel.
The boutique experience, online. Concierge for 24/7 self-serve, Co-Shopping for couples and friends, Advisor-Assisted for the high-AOV close — all on one synchronized engine, all feeding the OS.
Marketing's command center.
Per-channel algorithm configurations weighted across eight factors — performance, inventory, trends, persona match. The Campaign Creator turns audience plus objective into channel-ready creative in minutes, then narrates results post-send.
Numbers with narrative. Every KPI explains itself.
Revenue dashboards, conversion funnels, Tandem ROI and a board-ready KPI Board — every chart paired with an AI Insight card that traces the why. Initiative health assessed against targets in real time.
Real-time inventory with a mind of its own.
Daily AI replenishment briefs, demand forecasting two to three weeks ahead of campaign-driven surges, and order anomaly detection that flags suspicious patterns before fulfilment — not after a chargeback.
Every AI decision auditable. Every release governed.
Multi-tenant administration, the Holding Dashboard, per-tenant feature toggles and a full reasoning trace for every AI output. GDPR-grade compliance cascades through generated data, not just raw records.
Module 04 · Crown jewel
24/7
A luxury jewelry concierge embedded on every product page. Knows the catalog, the customer, the current page and the conversation. Recommends by occasion, budget and style — with product cards rendered live in chat.
Real-time state sync
Not screen-sharing. Tandem synchronizes URLs, filters, product views, scroll and cart between participants. Friends shortlist together. Couples decide together. Each side keeps a native, fully interactive page.
The boutique, online
Pre-session AI briefing, real-time recommendation feed, objection-handling prompts, session scoring and an auto-generated post-session report. Five distinct AI services running in concert during a single session.
The complete map
Every AI surface in Conestia, mapped. Most are visible — the user knows they're interacting with AI. The rest run silently: ranking, scoring, embedding, syncing. Together they form the intelligence layer the rest of the platform relies on.
User-visible
Description generators, persona cards, churn predictors, campaign copy, KPI explanations — surfaced with a clear AI label.
Behind the scenes
Similarity scoring, complementary pairing, personalized re-ranking, re-embedding triggers — invisible until results sharpen.
Auditable
Every AI call has a Why? trace: input data, prompt template, confidence score, optional initiative_id for OS reporting.
Eight weeks. Three KPIs. One brand. If we don't hit the numbers, you owe nothing. That's the Lighthouse Program — our engagement model for clients who'd rather see proof than read a roadmap.